Customer Service Apprentice

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Job Title: Customer Service Apprentice 

 

Job Reference: VAC001186657

Employer location: Knutsford

Hours per week: 30

Salary: £7500 per year

Qualification studied during apprenticeship:  Lv2 Customer Service

Duration of apprenticeship: 12 months

Day release requirements: No

Functional Skills: Undertaking additional level 2 maths, English & ICT classes may be required if candidate does not hold A-C

Additional Requirements: Must have been an EU resident for the past 3 years. Must not already hold a degree or Level 4 qualification.

 

Employer Job Description:

There is a lot of responsibility and trust given to someone in this role, the tasks given on a daily basis after the general daily duties will be varied so the candidate will not be doing the same thing every day.

  • In the morning open and distribute any incoming mail.
  • Learn to use our computer system fully so mail can be scanned and input onto the computerised system.
  • Keep up to date with internal and external emails responding quickly.
  • Deal with general enquiries from members of staff.
  • Prioritise all daily tasks by and complete as soon as possible.
  • Have good knowledge of computers, mainly Microsoft word, excel, ect.
  • Keep on top of general tidiness of admin, workstation and printing areas.
  • Ensure customers are happy.
  • Photocopying.
  • Filing.
  • Spreadsheets.

Application Process:

 

To apply for this apprenticeship, please email mstafford@midchesh.ac.uk with your CV referencing the job reference number and providing answers to the following questions in the body of your email;

 

  •          What are your strengths?
  •          What personal skills would you like to improve?
  •          Is there anything we can do to help you at an interview?
  •          What are your hobbies, interests or achievements?
  •          What skills do you think would be most useful in this position and can you evidence the use of these skills in either employment or leisure activities?

 

 

PLEASE NOTE THAT BOTH A CV AND ANSWERS TO ALL QUESTIONS IS REQUIRED TO BE CONSIDERED FOR THE ROLE.


Application

To apply for this apprenticeship, please email mstafford@midchesh.ac.uk with your CV referencing the job reference number and providing answers to the following questions in the body of your email;

  1. What are your strengths?
  2. What personal skills would you like to improve?
  3. Is there anything we can do to help you at an interview?
  4. What are your hobbies, interests or achievements?
  5. What skills do you think would be most useful in this position and can you evidence the use of these skills in either employment or leisure activities?

PLEASE NOTE THAT BOTH A CV AND ANSWERS TO ALL QUESTIONS IS REQUIRED TO BE CONSIDERED FOR THE ROLE.

Apply Now